Services
Supporting people to live independently and with dignity — at home and in the community
Our Vision
To help people live independently, safely, and with dignity — whether in their own home or within their community.
Our Mission
We invest in our care workers through ongoing training, supervision, and mentoring, so they're equipped to deliver the best possible support. We continuously review and improve the quality of the care we provide, and we build lasting, trusted relationships with the people we support, their families, Local Authorities, and other professionals we work alongside.
Our Values
We treat everyone we support with dignity, respect, and compassion, placing the individual — not a one-size-fits-all routine — at the centre of every care plan. We respect people's right to independence, privacy, and to make their own informed choices, and we value each person's background regardless of religion, culture, race, sexual orientation, or disability. We're open and transparent, with clear procedures for feedback, comments, and complaints, and we believe our success rests on our care workers, who we support through good management, training, and ongoing development.
Why Choose Us
City Healthcare Agency brings years of experience in healthcare staffing into the home and community care setting, matching carefully vetted, trained care workers to each person's individual needs. We support both private clients and individuals funded or referred by Local Authorities, with a responsive team on hand to answer questions and adapt support as circumstances change.
How We Work
We start by understanding exactly what support you need, whether that’s short-term staffing cover or ongoing home care. Every candidate and care worker we place is fully vetted and DBS-checked, and matched carefully to the role. We stay in close contact throughout the placement to make sure standards are maintained, and we’re on hand whenever circumstances change.
Our Services
Domestic Care
Help around the home with everyday tasks like cleaning, laundry, and shopping, so people can stay comfortable and independent.
Personal Care
Support with daily personal needs such as washing, dressing, and mobility, delivered with dignity and respect.
Dementia Care
Specially trained carers providing patient, consistent support for people living with dementia.
Palliative Care
Compassionate end-of-life support focused on comfort and quality of life.
Supported Living
Ongoing support that helps individuals live as independently as possible in their own home or shared accommodation.
Carers' Respite
Short-term cover so family carers can rest, knowing their loved one is in safe hands.
Practical Care
Everyday practical assistance tailored to each person's routine and needs.
Enabling Service
Support that builds confidence and skills to help people do more for themselves over time.
Specialist Care
Care for individuals with complex or specific medical needs.
Support for People with Learning Disabilities
Person-centred care that promotes independence and inclusion.
Support for People with Mental Health Needs
Sensitive, trained support tailored to each individual's wellbeing.
Have a Service in Mind?
Let us know which service you're interested in and we'll get back to you quickly. Use our enquiry form to tell us exactly what support you need.
Make an Enquiry